Class: Assistant::TechnicalSupport::CaseEvidenceUploadQuery

Inherits:
Object
  • Object
show all
Defined in:
app/queries/assistant/technical_support/case_evidence_upload_query.rb

Overview

Finds extractable attachments that belong to the complete evidence stream
for resolved Technical Support replay cases. The Upload rows remain the
source of truth; this query only feeds the existing Markdown extraction
worker so missing derived text can heal unattended.

Constant Summary collapse

SUPPORTED_EXTENSION_PATTERN = 
begin
  extensions = DoclingClient::SUPPORTED_EXTENSIONS.map { |extension| Regexp.escape(extension) }
  "(?:#{extensions.join('|')})$"
end.freeze

Instance Method Summary collapse

Constructor Details

#initialize(scope: Upload.all, case_scope: SupportCase.all) ⇒ CaseEvidenceUploadQuery

Returns a new instance of CaseEvidenceUploadQuery.



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# File 'app/queries/assistant/technical_support/case_evidence_upload_query.rb', line 15

def initialize(scope: Upload.all, case_scope: SupportCase.all)
  @scope = scope
  @case_scope = case_scope
end

Instance Method Details

#call(since: TechnicalSupportReplayCriteria::LOOKBACK.ago) ⇒ ActiveRecord::Relation<Upload>

Returns newest missing extractions first.

Parameters:

  • since (Time, DateTime) (defaults to: TechnicalSupportReplayCriteria::LOOKBACK.ago) —

    earliest case close time

Returns:

  • (ActiveRecord::Relation<Upload>) —

    newest missing extractions first



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# File 'app/queries/assistant/technical_support/case_evidence_upload_query.rb', line 22

def call(since: TechnicalSupportReplayCriteria::LOOKBACK.ago)
  case_ids = eligible_case_ids(since)
  rma_ids = related_rma_ids(case_ids)
  activity_ids = related_activity_ids(case_ids, rma_ids)
  communication_ids = related_communication_ids(case_ids, rma_ids, activity_ids)
  rma_item_ids = RmaItem.where(rma_id: rma_ids).select(:id)

  direct_ids = scope
               .where(direct_upload_predicate(case_ids, activity_ids, rma_ids, rma_item_ids))
               .select(:id)
  communication_upload_ids = Upload
                             .joins(:communications)
                             .where(communications: { id: communication_ids })
                             .select(:id)

  scope
    .where(id: direct_ids)
    .or(scope.where(id: communication_upload_ids))
    .where(extracted_markdown: nil)
    .where.not(attachment_uid: [nil, ''])
    .where(scope.arel_table[:attachment_name].lower.matches_regexp(SUPPORTED_EXTENSION_PATTERN))
    .order(created_at: :desc, id: :desc)
end