Class: Www::SupportPortalsController

Inherits:
ApplicationController show all
Includes:
Controllers::Paginateable
Defined in:
app/controllers/www/support_portals_controller.rb

Overview

Controller: support portals.

Constant Summary

Constants included from Controllers::AnalyticsEvents

Controllers::AnalyticsEvents::MAX_QUEUED_EVENTS, Controllers::AnalyticsEvents::SESSION_KEY

Constants included from Controllers::ErrorRendering

Controllers::ErrorRendering::NON_CONTENT_PATH_PREFIXES

Instance Method Summary collapse

Methods inherited from ApplicationController

#account_impersonated?, #add_to_flash, #after_sign_in_path_for, #bypass_forgery_protection?, #chat_enabled?, #cloudflare_cleared?, #default_catalog, #default_url_options, #enable_turbo_frames, #find_publication, #fix_invalid_accept_header, #init_js_utils, #is_globals_call?, #layout_by_resource, #locale_store, #redirect_to, #require_employee_for_crm, #set_base_host, #set_real_ip, #set_report_errors_for, #should_render_layout?, #skip_layout_for_turbo_frame?, #stamp_impersonation_context, #tab_frame_breakout_request?, #warmlyyours_canada_ip?, #warmlyyours_ip?, #y

Methods included from Controllers::ReturnPathHandling

#check_for_return_path, #redirect_to_return_path_or_default

Methods included from Controllers::AnalyticsEvents

#consume_queued_analytics_events, #registration_lead_type, #track_event

Methods included from Controllers::DeviceDetection

#device_detector, #is_ie?

Methods included from Controllers::SubdomainDetection

#is_crm_request?, #is_www_request?, #json_request?

Methods included from Controllers::TurboSafeRedirect

#redirect_to

Methods included from Controllers::TrackingDetection

#bot_request?, #gdpr_country?, #gdpr_country_data, #prevent_bots, #set_tracking_cookie, #track_visitor?

Methods included from Controllers::AcceleratedFileSending

#send_file_accelerated, #send_upload_accelerated

Methods included from Controllers::ErrorRendering

#excp_string, #mail_to_for_error_reporting, #render_400, #render_404, #render_406, #render_410, #render_500, #render_invalid_authenticity_token, #render_ip_spoof_error, #render_unpermitted_parameters, #safe_referer_or_fallback

Methods included from Controllers::TurnstileVerification

#load_turnstile_script_tag, #turnstile_lazy_widget, #turnstile_script_tag, #turnstile_widget, #validate_turnstile!

Methods included from Controllers::CloudflareCaching

edge_cached, #edge_cached_action?, #reset_cloudflare_cache, #set_cloudflare_cache, #skip_edge_cache!, #skip_session

Methods included from Controllers::Webpackable

#preload_webpack_fonts, #webpack_css_include, #webpack_css_url, #webpack_js_include, #wpd_is_running?

Methods included from Controllers::Localizable

#cloudflare_country_locale, #determine_request_locale, #geocoder_locale, #guest_user_locale_check, #locale_optional_www_auth_path?, #param_locale, #set_locale, #set_request_locale, #skip_localization?, #warmlyyours_ip_locale

Methods included from Controllers::Authenticable

#access_denied, #authenticate_account, #authenticate_account!, #authenticate_account_from_login_token!, #check_is_a_manager, #check_is_a_sales_manager, #check_is_an_admin, #check_is_an_employee, #check_party, #clear_mismatched_guest_user, #create_guest_user, #credentials?, #current_or_guest_user, #current_or_guest_user_id_read_only, #current_user, #devise_mapping, #fully_logged_in?, #generate_bot_id, #guest_user, #identifiable?, #init_current_user, #initialize_guest, #load_context_user, #logging_in, #resource, #resource_name, #restrict_access_for_non_employees, #scrubbed_request_path, #user_object, #warn_on_session_guest_id_leak

Methods included from UrlsHelper

#catalog_breadcrumb_links, #catalog_link, #catalog_link_for_product_line, #catalog_link_for_sku, #cms_link, #delocalized_path, #path_to_sales_product_sku, #path_to_sales_product_sku_for_product_line, #path_to_sales_product_sku_for_product_line_slug, #product_line_from_catalog_link, #protocol_neutral_url, #sanitize_external_url, #valid_external_url?

Instance Method Details

#index ⇒ Object

GET /support



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# File 'app/controllers/www/support_portals_controller.rb', line 16

def index
  @product_lines = ProductLine.where(id: ProductLine::CONTROL_PRODUCT_LINE_ID) + ProductLine.main_product_lines.support_portal_sorted
  set_cloudflare_cache(tags: %w[support product])
end

#main_product_line ⇒ Object

Legacy route: 301 redirects to new hierarchical URL



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# File 'app/controllers/www/support_portals_controller.rb', line 32

def main_product_line
  pl = resolve_support_portal_product_line(url_param: params[:main_product_line_url])
  if pl
    canonical = CatalogPathResolver.new.build_canonical_redirect_path(pl, section: :support)
    if canonical.present?
      redirect_to canonical, status: :moved_permanently
    else
      redirect_to cms_link('/support'), status: :found
    end
  else
    redirect_to cms_link('/support'), status: :found
  end
end

#new_request ⇒ void

This method returns an undefined value.

Renders the new support request page with a lead form prefilled from the current user.



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# File 'app/controllers/www/support_portals_controller.rb', line 73

def new_request
  # No `set_cloudflare_cache` call: the page inlines a lead form whose
  # contents depend on the logged-in user (prefilled name/email/phone +
  # locked-state "Submitting as" summary). Edge caching this would
  # serve an anonymous-rendered form to every authenticated viewer.
end

#product_line ⇒ Object

Legacy route: 301 redirects to new hierarchical URL



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# File 'app/controllers/www/support_portals_controller.rb', line 47

def product_line
  pl = resolve_support_portal_product_line(url_param: params[:url], main_segment: params[:main_product_line_url])
  if pl
    canonical = CatalogPathResolver.new.build_canonical_redirect_path(pl, section: :support)
    if canonical.present?
      redirect_to canonical, status: :moved_permanently
    else
      redirect_to cms_link('/support'), status: :found
    end
  else
    redirect_to cms_link('/support'), status: :found
  end
end

#search ⇒ void

This method returns an undefined value.

Searches support content (items, publications, and product lines) matching params[:term].



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# File 'app/controllers/www/support_portals_controller.rb', line 63

def search
  @term = params[:term]
  # Try a direct sku match on an item
  @items = locale_store.items.non_publications.goods.available_to_public_for_support.wild_search(@term).limit(10)
  @publications = Item.publications_for_public_in_store(locale_store.id).wild_search(@term).limit(10)
  @product_lines = ProductLine.support_portal_sorted.wild_search(@term).limit(10)
end

#sku ⇒ Object

Legacy route: 301 redirects to new hierarchical URL



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# File 'app/controllers/www/support_portals_controller.rb', line 22

def sku
  result = CatalogPathResolver.new.resolve_legacy_support_sku(params[:sku])
  if result.redirect?
    redirect_to result.redirect_to, status: :moved_permanently
  else
    redirect_to cms_link('/support'), flash: { error: "No support page exists for #{params[:sku]}" }
  end
end