Class: WebhookProcessors::ShipengineProcessor

Inherits:
Object
  • Object
show all
Defined in:
app/services/webhook_processors/shipengine_processor.rb

Overview

Processor for ShipEngine tracking webhook callbacks
Updates Shipment tracking status based on webhook events

Examples:

WebhookProcessors::ShipengineProcessor.call(webhook_log)

See Also:

Constant Summary collapse

TRACKING_STATUS_CODES =

ShipEngine status codes mapped to our tracking states
Mirrors Shipping::PackageShipmentTracking::TRACKING_STATUS_CODES

{
  'UN' => 'unknown',
  'AC' => 'accepted',
  'IT' => 'in_transit',
  'DE' => 'delivered',
  'EX' => 'exception',
  'AT' => 'delivery_attempt',
  'NY' => 'not_yet_in_system',
  'SP' => 'delivered_to_collection_location'
}.freeze
MOVEMENT_STATUS_CODES =

Status codes that indicate the carrier has actually accepted the package
(i.e., the package is past the "label created" stage).
AC = Accepted/label created — we do NOT book insurance on this event.

%w[IT DE EX AT SP].freeze

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(webhook_log) ⇒ ShipengineProcessor

Returns a new instance of ShipengineProcessor.



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# File 'app/services/webhook_processors/shipengine_processor.rb', line 30

def initialize(webhook_log)
  @webhook_log = webhook_log
  @data = webhook_log.data
  @tracking_data = @data['data'] || {}
end

Class Method Details

.call(webhook_log) ⇒ Object 



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# File 'app/services/webhook_processors/shipengine_processor.rb', line 26

def self.call(webhook_log)
  new(webhook_log).call
end

Instance Method Details

#call ⇒ Object 



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# File 'app/services/webhook_processors/shipengine_processor.rb', line 41

def call
  tracking_number = @tracking_data['tracking_number']
  status_code = @tracking_data['status_code']

  Rails.logger.info "[ShipengineProcessor] Processing tracking update: #{tracking_number} -> #{status_code}"

  shipment, rma = find_resources(tracking_number)

  # Persist per-scan ShipmentEvent rows regardless of whether the
  # tracking number resolves to a known Shipment — the audit trail is
  # worth keeping even when we can't link it. shipment_id stays null for
  # an external-only RMA or an unresolved number.
  events_persisted = persist_shipment_events(shipment)

  unless shipment || rma
    Rails.logger.warn "[ShipengineProcessor] No Shipment or RMA found for tracking: #{tracking_number}"
    return {
      status: 'not_found',
      reason: 'No Shipment or RMA found for tracking number',
      tracking_number: tracking_number,
      shipment_events_persisted: events_persisted
    }
  end

  if shipment
    result = update_shipment_tracking(shipment)
    Rails.logger.info "[ShipengineProcessor] Updated #{result[:shipments_updated] || 1} shipment(s) sharing tracking #{tracking_number} to #{result[:tracking_state]}"
    response = {
      status: result[:success] ? 'success' : 'failed',
      shipment_id: shipment.id,
      shipments_updated: result[:shipments_updated],
      tracking_number: tracking_number,
      tracking_state: result[:tracking_state],
      status_code: status_code,
      shipment_events_persisted: events_persisted,
      error: result[:error]
    }.compact
    response[:rma_tracking] = handle_rma_tracking(rma, tracking_number, status_code) if rma
    response
  else
    handle_rma_tracking(rma, tracking_number, status_code).merge(
      shipment_events_persisted: events_persisted
    )
  end
end