Class: ProblematicDeliveryDigestMailer

Inherits:
InternalNotificationMailer show all
Defined in:
app/mailers/problematic_delivery_digest_mailer.rb

Overview

Once-a-day roll-up of every delivery ProblematicDeliverySweep currently
flags, critical first — see ProblematicDeliveryDigestWorker.

Replaces the per-incident escalation this used to send. Two things drove
that: sales asked to be taken off it ("we lack the time to manage delayed
shipments; this is an operational and logistical matter rather than a sales
responsibility" — 2026-08-06), and a per-incident email cannot say whether
anything actually changed since yesterday, which is the only question the
reader has. So the audience is orders@ alone — no sales rep, no sales
manager, on direct-customer orders as much as marketplace ones — and the
cadence is one message a day carrying the whole list.

The dashboard is unchanged and remains the detailed view; this email exists
to make someone look at it.

Instance Method Summary collapse

Methods inherited from InternalNotificationMailer

#default_url_options

Methods included from SendgridSmtpApi::InternalMailerHeaders

#mail

Methods inherited from ApplicationMailer

#null_mail

Instance Method Details

#digest(rows) ⇒ Mail::Message

Parameters:

Returns:

  • (Mail::Message) 


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# File 'app/mailers/problematic_delivery_digest_mailer.rb', line 24

def digest(rows)
  @critical = rows.select { |row| row[:severity] == :critical }
  @warning = rows.select { |row| row[:severity] == :warning }
  @new_count = rows.count { |row| row[:new] }

  mail(
    to: ORDERS_EMAIL,
    subject: "Problematic deliveries: #{@critical.size} critical, #{@warning.size} warning" \
             "#{" (#{@new_count} new)" if @new_count.positive?}"
  )
end