Class: Order::SendAbandonedCartEmails

Inherits:
BaseService show all
Defined in:
app/services/order/send_abandoned_cart_emails.rb

Overview

Service object: send abandoned cart emails.

Instance Attribute Summary

Attributes inherited from BaseService

#options

Instance Method Summary collapse

Methods inherited from BaseService

#log_debug, #log_error, #log_info, #log_warning, #logger, #tagged_logger

Constructor Details

#initialize ⇒ SendAbandonedCartEmails

Returns a new instance of SendAbandonedCartEmails.



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# File 'app/services/order/send_abandoned_cart_emails.rb', line 4

def initialize
  @first_reminder_template = EmailTemplate.find_by(system_code: "ABANDONED_CART")
  @second_reminder_template = EmailTemplate.find_by(system_code: "ABANDONED_CART_REM")
  @third_reminder_template = EmailTemplate.find_by(system_code: "ABANDONED_CART_REM_2")
end

Instance Method Details

#process ⇒ Object 



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# File 'app/services/order/send_abandoned_cart_emails.rb', line 10

def process
  problems = []
  all_abandoned_orders = Query::OrderQuery.new.abandoned_carts + Query::OrderQuery.new.abandoned_carts(true)
  all_abandoned_orders.each do |order|
    need_to_remind = false # Flag to know when to send the reminder

    # Check which reminder needs to be sent
    case order.abandoned_cart_reminder
    when 'reminder_not_sent'
      # This order hasn't been reminded yet, so we send the first reminder
      if order.communications.where(email_template_id: @first_reminder_template.id).any?
        problems << { order: order, error: 'Reminder already sent' }
        next
      end
      need_to_remind = true
      template_code = "ABANDONED_CART"
      column_to_update = "first_reminder"
    when 'first_reminder'
      # This order had the first reminder sent at some point. Now we check if the conditions are met to send the second reminder
      if order.communications.where(email_template_id: @second_reminder_template.id).any?
        problems << { order: order, error: 'Second reminder already sent' }
        next
      end
      cc = order.communications.where(email_template_id: @first_reminder_template.id)&.first # Grab the first reminder sent

      # We send a reminder after 24 hours of the first one, and we disregard old orders that never got the second reminder sent
      need_to_remind = true if cc.present? && cc.created_at > 24.hours.ago && cc.created_at < 7.days.ago
      template_code = "ABANDONED_CART_REM"
      column_to_update = "second_reminder"
    when 'second_reminder'
      # This order had the second reminder sent at some point. Now we check if the conditions are met to send the third reminder
      if order.communications.where(email_template_id: @third_reminder_template.id).any?
        problems << { order: order, error: 'Third reminder already sent' }
        next
      end
      cc = order.communications.where(email_template_id: @second_reminder_template.id)&.first # Grab the first reminder sent

      # We send a reminder after 24 hours of the first one, and we disregard old orders that never got the second reminder sent
      need_to_remind = true if cc.present? && cc.created_at > 48.hours.ago && cc.created_at < 7.days.ago
      template_code = "ABANDONED_CART_REM_2"
      column_to_update = "third_reminder"
    end

    next unless need_to_remind

    acc = order.customer.
    if acc.nil?
      res = order.customer.
      acc = res[:account] if res[:success] == true
    end
    next if acc.nil?

    CommunicationBuilder.new(
      resource: order,
      sender: INFO_EMAIL,
      recipient_party: order.customer,
      emails: acc.,
      recipient_name: order.customer.guest? ? nil : order.customer.name,
      template_system_code: template_code,
      merge_options: { order: order.to_liquid }
    ).create
    order.update_column('abandoned_cart_reminder', column_to_update)
  end
  SystemMailer.abandoned_cart_problems_alert(problems).deliver_later if problems.any?
  true
end