Class: Maintenance::CustomerMaintenance

Inherits:
BaseService show all
Defined in:
app/services/maintenance/customer_maintenance.rb

Overview

Service object: customer maintenance.

Instance Attribute Summary

Attributes inherited from BaseService

#options

Instance Method Summary collapse

Methods inherited from BaseService

#initialize, #log_debug, #log_error, #log_info, #log_warning, #logger, #tagged_logger

Constructor Details

This class inherits a constructor from BaseService

Instance Method Details

#clear_expired_credit_cards ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 126

def clear_expired_credit_cards
  @logger.info 'Vault cleanup starting'
  expired_cards = CreditCardVault.expired.size
  total_count = expired_cards.size
  count = 0
  CreditCardVault.expired.find_each do |c|
    count += 1
    @logger.info "[#{count}/#{total_count}] Card Vault ID #{c.id} expired, destroying"
    begin
      c.destroy
    rescue StandardError => e
      @logger.error "Error destroying card #{c.id}: #{e.message}"
      ErrorReporting.error(e, { credit_card_vault_id: c.id })
    end
  end
  @logger.info 'Vault cleanup completed'
end

#clear_guests(older_than: 30.days.ago, batch_size: 1) ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 72

def clear_guests(older_than: 30.days.ago, batch_size: 1)
  @logger.info 'Initiating clear guests routine'
  abandoned_guest_ids = Customer.where(state: :guest)
                                .where(Customer[:created_at].lteq(older_than))
                                .where.not('EXISTS(select 1 from orders ord where ord.customer_id = parties.id)') # we have already removed cart so we can check only for the presence of an order
                                .where.not('EXISTS(select 1 from room_configurations rc inner join opportunities opp on rc.opportunity_id = opp.id and opp.customer_id = parties.id)')
                                .where.not('EXISTS(select 1 from activities act where act.activity_result_type_id IS NULL AND (act.party_id = parties.id OR act.customer_id = parties.id))')
                                .where.not('EXISTS(select 1 from communications cm where cm.recipient_party_id = parties.id OR cm.sender_party_id = parties.id)')
                                .where.not('EXISTS(select 1 from support_case_participants scp where scp.party_id = parties.id)')
                                .where.not('EXISTS(select 1 from accounts ac where ac.party_id = parties.id)').ids # same, we already cleared old rooms, let it just detect presence of a room

  total_guests = abandoned_guest_ids.size

  @logger.info "Destroying #{total_guests} guest records"
  counter = 0
  abandoned_guest_ids.each_slice(batch_size) do |ids|
    counter += ids.size
    @logger.info "[#{counter}/#{total_guests}] Deleting #{ids.size} guests: [#{ids.join(',')}]"
    begin
      Customer.delete_by(id: ids)
    rescue StandardError => e
      msg = "Exception while deleting records [#{ids.join(',')}].  Exception is #{e}.  Skipping over this batch"
      @logger.error msg
      ErrorReporting.error(e, msg)
    end
  end

  @logger.info "Clear Guest Routine completed with #{counter} records purged."
  counter
end

#find_missing_state_code_for_parties ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 118

def find_missing_state_code_for_parties
  sql = "UPDATE parties set state_code = coalesce((select a.state_code from addresses a where a.id = parties.shipping_address_id),(select a.state_code from addresses a where a.id = parties.billing_address_id),(select a.state_code from addresses a where a.id = parties.mailing_address_id))
  where state_code is null and coalesce((select a.state_code from addresses a where a.id = parties.shipping_address_id),(select a.state_code from addresses a where a.id = parties.billing_address_id),(select a.state_code from addresses a where a.id = parties.mailing_address_id)) is not null
  and length(coalesce((select a.state_code from addresses a where a.id = parties.shipping_address_id),(select a.state_code from addresses a where a.id = parties.billing_address_id),(select a.state_code from addresses a where a.id = parties.mailing_address_id))) < 3"
  ActiveRecord::Base.lease_connection.execute(sql)
  @logger.info 'Missing state_code on parties cleanup completed'
end

#fix_bad_sales_rep ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 103

def fix_bad_sales_rep
  # Fix bad primary sales rep
  sql1 = "update parties set primary_sales_rep_id = null where primary_sales_rep_id IS NOT NULL AND NOT EXISTS(select 1 from parties emp where type = 'Employee' and emp.id = parties.primary_sales_rep_id);"
  sql2 = "update parties set secondary_sales_rep_id = null where secondary_sales_rep_id IS NOT NULL AND NOT EXISTS(select 1 from parties emp where type = 'Employee' and emp.id = parties.secondary_sales_rep_id);"
  sql3 = "update parties set local_sales_rep_id = null where local_sales_rep_id IS NOT NULL AND NOT EXISTS(select 1 from parties emp where type = 'Employee' and emp.id = parties.local_sales_rep_id);"

  @logger.info 'Fixing invalid rep data, accounts whose rep id is set to an invalid employee'
  [sql1, sql2, sql3].each_with_index do |sql, i|
    res = ActiveRecord::Base.lease_connection.execute(sql)
    @logger.info "(#{i}) Completed, result status: #{res.cmd_tuples}"
  end
  @logger.info 'Fixing invalid rep data completed.'
  true
end

#match_user_id_to_visits ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 144

def match_user_id_to_visits
  @logger.info 'Starting visit matchup party to visits'
  sql = %(
    update visits
      set user_id  = p.id
      from parties p
      where
      p.visit_id = visits.id
      and visits.user_id IS NULL
      and p.visit_id IS NOT NULL
  )
  r = ActiveRecord::Base.lease_connection.execute sql
  @logger.info "Visit matchup completed, #{r.ntuples} party matched"
end

#merge_duplicate_addresses ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 159

def merge_duplicate_addresses
  @logger.info 'Starting checking if there are duplicate addresses'
  da = Customer.duplicate_addresses
  if da.present?
    da.each do |k, _v|
      # Merging addresses

      am = Merger::AddressMerger.new(k.to_i)
      am.perform_merge!
    rescue StandardError => e
      @logger.error "Error merging addresses #{k}: #{e.message}"
      ErrorReporting.error(e)
    end
  end
  @logger.info "Addresses merged from #{da.count} customers."
end

#merge_duplicate_contact_points ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 176

def merge_duplicate_contact_points
  @logger.info 'Starting checking if there are duplicate contact points'
  dc = Customer.duplicate_contact_points
  if dc.present?
    dc.each do |k, _v|
      # Merging contact points

      cpm = Merger::ContactPointMerge.new(k.to_i)
      cpm.perform_merge!
    rescue StandardError => e
      @logger.error "Error merging contact points #{k}: #{e.message}"
      ErrorReporting.error(e)
    end
  end
  @logger.info "Contact points merged from #{dc.count} customers."
end

#process ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 4

def process
  PaperTrail.request(whodunnit: 'Maintenance::CustomerMaintenance') do
    fix_bad_sales_rep
    clear_expired_credit_cards
    remove_old_carts
    remove_empty_carts
    remove_old_guest_instant_rooms
    remove_old_guest_empty_opportunities
    remove_old_guest_accounts
    clear_guests
    find_missing_state_code_for_parties
    match_user_id_to_visits
    merge_duplicate_addresses
    merge_duplicate_contact_points
    # remove_duplicate_contact_points
  end
end

#remove_empty_carts(older_than: 1.day.ago) ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 30

def remove_empty_carts(older_than: 1.day.ago)
  @logger.info "Found #{Order.carts.where(line_total: 0).where(Order[:created_at].lteq(older_than)).count} empty carts"
  Order.carts.where(line_total: 0).where(Order[:created_at].lteq(older_than)).in_batches(of: 100).each_with_index do |relation, batch_index|
    @logger.info "Removing empty carts batch of 100 index #{batch_index}"
    relation.delete_all
  end
end

#remove_old_carts(older_than: 30.days.ago) ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 22

def remove_old_carts(older_than: 30.days.ago)
  @logger.info "Found #{Order.carts.where(Order[:created_at].lteq(older_than)).count} old carts"
  Order.where(state: %w[cart in_shipping_estimate]).where(Order[:created_at].lteq(older_than)).in_batches(of: 100).each_with_index do |relation, batch_index|
    @logger.info "Removing old carts batch of 100 index #{batch_index}"
    relation.delete_all
  end
end

#remove_old_guest_accounts(older_than: 3.months.ago) ⇒ Object

They're guest accounts, they have a login but it's ancient.



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# File 'app/services/maintenance/customer_maintenance.rb', line 66

def remove_old_guest_accounts(older_than: 3.months.ago)
  stale_accounts = Account.joins(:party).where(Party[:type].eq('Customer')).where(Party[:created_at].lteq(older_than)).where(Party[:state].eq('guest')).where(Account[:last_sign_in_at].lteq(older_than))
  @logger.info "Found #{stale_accounts.size} stale guest accounts with no recent login activity"
  stale_accounts.delete_all
end

#remove_old_guest_empty_opportunities(older_than: 30.days.ago) ⇒ Object

In this step we remove old empty opportunities in instant quoting



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# File 'app/services/maintenance/customer_maintenance.rb', line 52

def remove_old_guest_empty_opportunities(older_than: 30.days.ago)
  all_stale_opps = Opportunity.joins(:customer).where(state: %w[instant_quoting
                                                                abandoned]).where(Opportunity[:created_at].lteq(older_than)).where(Customer[:state].eq('guest')).where('NOT EXISTS(select 1 from room_configurations where room_configurations.opportunity_id = opportunities.id)').ids
  total_stale_opps = all_stale_opps.size
  @logger.info "Found #{total_stale_opps} old empty opportunities of guest"
  counter = 0
  all_stale_opps.each_slice(100) do |opportunity_ids|
    counter += opportunity_ids.size
    @logger.info "[#{counter}/#{total_stale_opps}] Removing batch of #{opportunity_ids.size} stale empty opportunities in instant quoting belonging to guests"
    Opportunity.delete_by(id: opportunity_ids)
  end
end

#remove_old_guest_instant_rooms(older_than: 30.days.ago) ⇒ Object 



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# File 'app/services/maintenance/customer_maintenance.rb', line 38

def remove_old_guest_instant_rooms(older_than: 30.days.ago)
  all_stale_room_configuration_ids = RoomConfiguration.joins(opportunity: :customer).where(state: %w[draft
                                                                                                     cancelled]).where(RoomConfiguration[:created_at].lteq(older_than)).where(Customer[:state].eq('guest')).where(Opportunity[:state].eq('abandoned')).ids
  total_stale_rooms = all_stale_room_configuration_ids.size
  @logger.info "Found #{total_stale_rooms} old instant quotes of guest"
  counter = 0
  all_stale_room_configuration_ids.each_slice(100) do |room_configuration_ids|
    counter += room_configuration_ids.size
    @logger.info "[#{counter}/#{total_stale_rooms}] Removing batch of #{room_configuration_ids.size} stale instant quoted rooms, abandoned, belonging to guests"
    RoomConfiguration.delete_by(id: room_configuration_ids)
  end
end