Class: EmployeePhoneStatus::QueueCoverageImpact

Inherits:
Object
  • Object
show all
Includes:
Service
Defined in:
app/services/employee_phone_status/queue_coverage_impact.rb

Overview

Finds phone queues that a proposed employee presence would leave without an
active member.

The result is advisory: the controller uses it to request confirmation before
applying the existing presence change. PhoneQueue remains the authority for
roster membership; this service combines that roster with local presence and
the latest per-queue PBX login state.

See Also:

Defined Under Namespace

Classes: Result

Constant Summary collapse

COVERAGE_EXEMPT_QUEUE_EXTENSIONS =

Queue extensions whose staffing does not require a presence-change warning.

[621].freeze

Instance Method Summary collapse

Methods included from Service

#attributes_used, #build_result, call, #logger

Methods included from Service::Initializer

#initialize

Instance Method Details

#call ⇒ Result

Calculates the queues that need an explicit user warning.

Returns:

  • (Result) —

    proposed status-change impact



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# File 'app/services/employee_phone_status/queue_coverage_impact.rb', line 33

def call
  return Result.new if employee_phone_status.should_be_in_queue?(presence:, sub_presence:)

  Result.new(uncovered_queues: candidate_queues.select { |queue| uncovered_by_change?(queue) })
end