Class: Crm::Reports::PhoneRecordsController

Inherits:
ReportsController
  • Object
show all
Defined in:
app/controllers/crm/reports/phone_records_controller.rb

Overview

Controller: phone records.

Instance Method Summary collapse

Instance Method Details

#call_reports ⇒ Object

Obsolete — use the call statistics report instead.

Raises:

  • (RuntimeError) —

    always



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# File 'app/controllers/crm/reports/phone_records_controller.rb', line 7

def call_reports
  raise "Obsolete Report, use call statistics instead"
  # start_date = parse_date_or_default(params[:start_date],Date.current.beginning_of_year - 1.year)
  # end_date = parse_date_or_default(params[:end_date], Date.current)
  #
  # if params[:commit] == "Apply"
  #     #@results = Analytic::PhoneRecordFact.get_results(@start_date,@end_date) rescue nil
  #     @results = Analytic::PhoneRecordFact.get_call_results(@start_date,@end_date) rescue nil
  #     #@results = CallRecord.where("created_at >= :start_date and created_at <= :end_date", {:start_date => @start_date, :end_date => @end_date})
  # else
  #     @results = []
  # end
end

#queue_members ⇒ Object

Shows live PBX queue member status, cached for 8 hours.



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# File 'app/controllers/crm/reports/phone_records_controller.rb', line 55

def queue_members
  @queue_status = Rails.cache.fetch(:phone_queue_members, expires_in: 8.hours) do
    Phone::Pbx.instance.get_queue_members_status
  end

  respond_to do |format|
    format.turbo_stream do
      render turbo_stream: turbo_stream.replace("queue-members-grid",
        partial: "crm/reports/phone_records/queue_members_grid",
        locals: { queue_status: @queue_status })
    end
    format.html do
      @queues_for_select = Phone::Pbx::QUEUES.map { |name, id| [name.to_s.titleize, id.to_s] }
    end
  end
end

#queue_reports ⇒ Object

Runs the phone queue report for the selected queue/agent/grouping.



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# File 'app/controllers/crm/reports/phone_records_controller.rb', line 22

def queue_reports
  @start_date = parse_date_or_default(params[:start_date], Date.current.beginning_of_year - 1.year)
  @end_date = parse_date_or_default(params[:end_date], Date.current)
  @queue = begin
    params[:queue]
  rescue StandardError
    nil
  end
  @agent = begin
    params[:agent]
  rescue StandardError
    nil
  end
  @grouping = begin
    params[:grouping]
  rescue StandardError
    nil
  end

  @results = if params[:commit] == "Apply"
               # @results = Analytic::PhoneRecordFact.get_results(@start_date,@end_date) rescue nil
               begin
                 Analytic::PhoneRecordFact.get_queue_results(@start_date, @end_date, @queue, @agent, @grouping)
               rescue StandardError
                 nil
               end
             # @results = CallRecord.where("created_at >= :start_date and created_at <= :end_date", {:start_date => @start_date, :end_date => @end_date})
             else
               []
             end
end