Class: Crm::QueueCoveragesController

Inherits:

CrmController

Object
ActionController::Base
ApplicationController
CrmController
Crm::QueueCoveragesController

show all

Defined in:: app/controllers/crm/queue_coverages_controller.rb

Overview

Controller: queue coverage dashboard.

"How is the whole day shaped for this queue" — the counterpart to
EmployeePhoneStatusesController, which answers "who is available right now"
for your watch list. Different axis, different scope; the two are cross-linked
rather than merged.

Constant Summary collapse

MIN_DATE_OFFSET = Same window the "Who's working" dashboard offers, so the two date pickers behave identically.

2.years

MAX_DATE_OFFSET = Forward limit on the date picker; schedules beyond this are speculative.

1.year

Instance Method Summary collapse

#show ⇒ void
#update ⇒ void
Persist queue toggles as a signed-in employee preference, then redirect to the canonical GET.

Methods inherited from CrmController

#access_denied, #context_id, #context_object, #crm_home_path, #current_ability, #default_url_options, #download_temp, #get_tempfile_path_for_download, #init_status_job_collector, #initialize_crm_lazy_chunks, #persist_enqueued_status_jobs, #record_not_found, #redirect_to_job_or_fallback, #render_edit_action, #set_context, #set_download_path, #stash_file_for_temp_download, #sync_admin_presence_cookie, #touch_employee_last_seen

Methods inherited from ApplicationController

#account_impersonated?, #add_to_flash, #after_sign_in_path_for, #bypass_forgery_protection?, #chat_enabled?, #cloudflare_cleared?, #default_catalog, #default_url_options, #enable_turbo_frames, #find_publication, #fix_invalid_accept_header, #init_js_utils, #is_globals_call?, #layout_by_resource, #locale_store, #redirect_to, #require_employee_for_crm, #set_base_host, #set_real_ip, #set_report_errors_for, #should_render_layout?, #skip_layout_for_turbo_frame?, #stamp_impersonation_context, #tab_frame_breakout_request?, #warmlyyours_canada_ip?, #warmlyyours_ip?, #y

Methods included from Controllers::ReturnPathHandling

#check_for_return_path, #redirect_to_return_path_or_default

Methods included from Controllers::AnalyticsEvents

#consume_queued_analytics_events, #registration_lead_type, #track_event

Methods included from Controllers::DeviceDetection

#device_detector, #is_ie?

Methods included from Controllers::SubdomainDetection

#is_crm_request?, #is_www_request?, #json_request?

Methods included from Controllers::TurboSafeRedirect

#redirect_to

Methods included from Controllers::TrackingDetection

#bot_request?, #gdpr_country?, #gdpr_country_data, #prevent_bots, #set_tracking_cookie, #track_visitor?

Methods included from Controllers::AcceleratedFileSending

#send_file_accelerated, #send_upload_accelerated

Methods included from Controllers::ErrorRendering

#excp_string, #mail_to_for_error_reporting, #render_400, #render_404, #render_406, #render_410, #render_500, #render_invalid_authenticity_token, #render_ip_spoof_error, #render_unpermitted_parameters, #safe_referer_or_fallback

Methods included from Controllers::TurnstileVerification

#load_turnstile_script_tag, #turnstile_lazy_widget, #turnstile_script_tag, #turnstile_widget, #validate_turnstile!

Methods included from Controllers::CloudflareCaching

edge_cached, #edge_cached_action?, #reset_cloudflare_cache, #set_cloudflare_cache, #skip_edge_cache!, #skip_session

Methods included from Controllers::Webpackable

#preload_webpack_fonts, #webpack_css_include, #webpack_css_url, #webpack_js_include, #wpd_is_running?

Methods included from Controllers::Localizable

#cloudflare_country_locale, #determine_request_locale, #geocoder_locale, #guest_user_locale_check, #locale_optional_www_auth_path?, #param_locale, #set_locale, #set_request_locale, #skip_localization?, #warmlyyours_ip_locale

Methods included from Controllers::Authenticable

#access_denied, #authenticate_account, #authenticate_account!, #authenticate_account_from_login_token!, #check_is_a_manager, #check_is_a_sales_manager, #check_is_an_admin, #check_is_an_employee, #check_party, #clear_mismatched_guest_user, #create_guest_user, #credentials?, #current_or_guest_user, #current_or_guest_user_id_read_only, #current_user, #devise_mapping, #fully_logged_in?, #generate_bot_id, #guest_user, #identifiable?, #init_current_user, #initialize_guest, #load_context_user, #logging_in, #resource, #resource_name, #restrict_access_for_non_employees, #scrubbed_request_path, #user_object, #warn_on_session_guest_id_leak

Methods included from UrlsHelper

#catalog_breadcrumb_links, #catalog_link, #catalog_link_for_product_line, #catalog_link_for_sku, #cms_link, #delocalized_path, #path_to_sales_product_sku, #path_to_sales_product_sku_for_product_line, #path_to_sales_product_sku_for_product_line_slug, #product_line_from_catalog_link, #protocol_neutral_url, #sanitize_external_url, #valid_external_url?

Instance Method Details

#show ⇒ `void`

This method returns an undefined value.

# File 'app/controllers/crm/queue_coverages_controller.rb', line 17

def show
  authorize! :read, EmployeePhoneStatus

  @queues = PhoneQueue.all
  @selected = selected_queues
  @selected_ids = @selected.map(&:account_id)
  @date = coverage_date
  @is_today = @date == Date.current
  @zone = display_zone
  # Every queue, not just the selected ones: the picker colours each toggle by
  # that queue's health so a manager can see which queue needs attention
  # without opening it. Still one FreeBusy round trip — see .for_queues, and
  # the service chunks at Google's 50-calendar limit.
  @all_coverages = QueueCoverage.for_queues(@queues, @date, zone: @zone)
  @coverage_by_queue = @all_coverages.index_by { |coverage| coverage.queue.account_id }
  @coverages = @selected_ids.filter_map { |id| @coverage_by_queue[id] }
  @activity = PhoneQueue.activity
  @member_counts = PhoneQueue.member_counts
end

#update ⇒ `void`