Class: Assistant::TechnicalSupport::CaseEventStream::EvidenceGraph

Inherits:
Object
  • Object
show all
Defined in:
app/services/assistant/technical_support/case_event_stream/evidence_graph.rb

Overview

Resolves the records that make up one Support Case's evidence graph. Only
explicit database relationships are followed; temporal or participant-based
guesses must never attach an unrelated call or document to a replay.

Defined Under Namespace

Classes: RecordReader

Instance Attribute Summary collapse

Delegated Instance Attributes collapse

Instance Method Summary collapse

Constructor Details

#initialize(support_case, record_reader: RecordReader.new) ⇒ EvidenceGraph

Returns a new instance of EvidenceGraph.



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 9

def initialize(support_case, record_reader: RecordReader.new)
  @support_case = support_case
  @record_reader = record_reader
end

Instance Attribute Details

#support_case ⇒ Object (readonly)

Returns the value of attribute support_case.



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 7

def support_case
  @support_case
end

Instance Method Details

#activities ⇒ Object 



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 20

def activities
  @activities ||= unique_records(
    array_for(support_case, :activities) +
      rmas.flat_map { |rma| array_for(rma, :activities) }
  )
end

#array_for ⇒ Object

Alias for Record_reader#array_for

Returns:

  • (Object) —

    Record_reader#array_for

See Also:



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 14

delegate :array_for, :first_present, :raw_attribute, :unique_records, :value_for, to: :record_reader

#calls ⇒ Object 



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 31

def calls
  @calls ||= unique_records(
    activities.filter_map { |activity| value_for(activity, :call_record) }
  )
end

#communications ⇒ Object 



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 27

def communications
  @communications ||= unique_records(communication_records)
end

#first_present ⇒ Object

Alias for Record_reader#first_present

Returns:

  • (Object) —

    Record_reader#first_present

See Also:



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 14

delegate :array_for, :first_present, :raw_attribute, :unique_records, :value_for, to: :record_reader

#orders ⇒ Object 



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 41

def orders = array_for(support_case, :orders)

#quotes ⇒ Object 



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 42

def quotes = array_for(support_case, :quotes)

#raw_attribute ⇒ Object

Alias for Record_reader#raw_attribute

Returns:

  • (Object) —

    Record_reader#raw_attribute

See Also:



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 14

delegate :array_for, :first_present, :raw_attribute, :unique_records, :value_for, to: :record_reader

#rmas ⇒ Object 



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 16

def rmas
  @rmas ||= unique_records(array_for(support_case, :rmas) + array_for(support_case, :order_rmas))
end

#room_configurations ⇒ Object 



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 43

def room_configurations = array_for(support_case, :room_configurations)

#unique_records ⇒ Object

Alias for Record_reader#unique_records

Returns:

  • (Object) —

    Record_reader#unique_records

See Also:



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 14

delegate :array_for, :first_present, :raw_attribute, :unique_records, :value_for, to: :record_reader

#uploads ⇒ Object 



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 37

def uploads
  @uploads ||= unique_records(upload_records)
end

#value_for ⇒ Object

Alias for Record_reader#value_for

Returns:

  • (Object) —

    Record_reader#value_for

See Also:



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# File 'app/services/assistant/technical_support/case_event_stream/evidence_graph.rb', line 14

delegate :array_for, :first_present, :raw_attribute, :unique_records, :value_for, to: :record_reader