Class: CallRecordTranscriptionWorker

Inherits:
Object
  • Object
show all
Includes:
Sidekiq::Worker
Defined in:
app/workers/call_record_transcription_worker.rb

Overview

Background worker for transcribing call recordings using AssemblyAI.
Processes individual call records and generates transcripts with speaker diarization.

Examples:

Queue a single call record

CallRecordTranscriptionWorker.perform_async(call_record_id: 123)

Force retranscription

CallRecordTranscriptionWorker.perform_async(call_record_id: 123, force: true)

Instance Method Summary collapse

Instance Method Details

#perform(options = {}) ⇒ Object 



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# File 'app/workers/call_record_transcription_worker.rb', line 17

def perform(options = {})
  options = options.symbolize_keys
  call_record_id = options[:call_record_id]

  unless call_record_id
    Rails.logger.error '[CallRecordTranscriptionWorker] Missing call_record_id'
    return
  end

  call_record = CallRecord.find_by(id: call_record_id)
  unless call_record
    Rails.logger.error "[CallRecordTranscriptionWorker] CallRecord #{call_record_id} not found"
    return
  end

  Rails.logger.info "[CallRecordTranscriptionWorker] Processing CallRecord #{call_record_id}"

  # Run the transcription service
  service = CallRecordProcessing::TranscriptionService.new(call_record, force: options[:force])
  result = service.transcribe

  case result[:status]
  when :success
    Rails.logger.info "[CallRecordTranscriptionWorker] Success for CallRecord #{call_record_id}: #{result[:word_count]} words"

    # Queue AI summary generation
    CallRecordSummaryWorker.perform_async(call_record_id: call_record_id)

    # Queue embedding generation
    EmbeddingWorker.perform_async('CallRecord', call_record_id)

  when :skipped
    Rails.logger.info "[CallRecordTranscriptionWorker] Skipped CallRecord #{call_record_id}: #{result[:reason]}"

  when :error
    # Service caught the exception and returned error result (swallowed).
    # Must report explicitly since no exception will reach AppSignal.
    error_message = "[CallRecordTranscriptionWorker] Error for CallRecord #{call_record_id}: #{result[:reason]} - #{result[:message]}"
    Rails.logger.error error_message
    ErrorReporting.error(
      StandardError.new(error_message),
      source: :background,
      call_record_id: call_record_id,
      reason: result[:reason]
    )
  end
  # Note: Unexpected exceptions will propagate up and AppSignal's Sidekiq
  # integration will catch them automatically - no need for explicit reporting.
end